We started using Charlotte payroll a year ago and we are extremely glad that we made the switch! In the beginning I was skeptical, thinking here comes another payroll company promising me everything, but wondering would they actually deliver on those promises. A year later I can say that they not only delivered on their promises, but they also have gone above and beyond to accommodate our complicated payroll setup! They have also taken the time to work with me on many things that were making our payroll so complicated to help us be more streamlined, more efficient and much easier to manage. We have used other payroll companies in the past and have not received the level of customer service that we have with Charlotte Payroll. If I run into any issue I know that I can call Charlotte Payroll and get someone immediately on the phone who can help with any question I have. They live up to what they say they will do – and more! I would highly recommend their services!
Very pleased with the product and customer service. Felt like a person and not a number. Highly recommended. Keep up the great work.
I was referred to CP a few months ago and have been extremely happy with the level of personal service that I was not getting with my prior vendor. In addition, the payroll dashboard is easy to use.
I began my business with the nation’s largest payroll service company. … service company? HA! When I decided I needed an actual SERVICE company, I began meeting with reps and doing research. I decided on Charlotte Payroll… and i haven’t looked back! Charlotte Payroll is one of those rare companies that over delivers. THEY KNOW PAYROLL. They’ve help guide me through the maze of legislation- both state and federal. THEY KNOW CUSTOMER SERVICE. They’re very responsive and only a phone call away. THEY GET THINGS DONE. They do what they say they’re going to do. As a business owner, I love that I never have to worry about payroll being completed properly, on time, and in compliance with state and federal law. As I said, they deliver. Their expertise has saved me thousands of dollars and hours of work.
“Having been in the HR industry for 15 years, I can say with little doubt Erik Schriber and the Charlotte Payroll team are exceptional in their field. Their communication is clear and prompt, their team anticipates our needs, they are very competitive in pricing and go above and beyond to make sure our firm is taken care of. Their systems are easy to navigate, flexible and user friendly. Thank you Charlotte Payroll for making what could be an HR nightmare, seamless and efficient”
Charlotte Payroll service has been a life saver! Having used a large bank Payroll service in the past, I experienced numerous issues which caused many employee problems. Switching to Charlotte Payroll was one of the best things our company did. Erik and his staff offer hands on service. System is very user friendly . They are truly focused on bringing “Best in Class” Payroll services to their clients!
As the office manager for a growing company here in Charlotte NC I have found one of the best additions to our company was adding Charlotte Payroll. Erik and the team make every thing easy and less stressful. I would give them a 10 if I could.